Frequently Asked Questions
Everything you need to know about shopping at RAEETH.
Simply browse our collection, select your size, and click "Add to Cart." Once you are ready, click the cart icon and proceed to checkout. You will need to enter your shipping details and choose a payment method to complete the purchase.
We use Razorpay as our secure payment gateway. We accept:
- Credit & Debit Cards (Visa, Mastercard, RuPay)
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking
- Wallets
- EMI options (subject to bank approval)
Cancellations are only permitted if your order has not been dispatched from our warehouse. Once dispatched, orders cannot be cancelled. Please email us immediately at support@raeeth.in with your Order ID to request a cancellation.
Please review our Returns & Refunds Policy for complete details on eligibility, conditions, and the return process. Returns are subject to quality check and must meet our return conditions.
We ship across India using trusted courier partners. Standard delivery timelines vary by location. Once your order is dispatched, you will receive a tracking number to monitor your shipment.
*Please note that delivery timelines are estimates provided by our courier partners and may vary due to unforeseen circumstances.
Currently, we only ship within India. We are working on expanding our reach globally, so stay tuned!
Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also check your order status by logging into your account on our website.
We apologize for the inconvenience. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Email support@raeeth.in with photos of the product and the packaging. We will review your case and arrange for a resolution.
Yes. We take privacy seriously. We use industry-standard encryption to protect your data. We do not store your full payment details; all transactions are processed securely via Razorpay. For more information, please read our Privacy Policy.
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