Privacy Policy

Welcome to RAEETH. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your information. By accessing or using raeeth.in (the "Website"), you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We collect personal information when you interact with our website, make purchases, or contact us. This may include:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details and billing address (processed securely via Razorpay).
• Account Information: Username, password, order history, and preferences.

b. Non-Personal Information

We also collect non-personal information to improve our services and enhance your shopping experience. This may include:

• Browser Information: IP address, browser type, and version.
• Usage Data: Pages viewed, time spent on our site, and referral URLs.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including sending confirmation emails and shipping updates.
• Customer Service: To respond to your inquiries and provide customer support.
• Marketing: To send you promotional materials, special offers, and newsletters (you can opt-out at any time).
• Site Improvement: To analyze website usage and improve our website, products, and services.
• Security: To protect against fraud, unauthorized transactions, and other liabilities.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., Razorpay for payments, courier partners for shipping).
• Legal Requirements: We may disclose your information if required by law or in response to legal requests.

4. Data Security

We implement various security measures to protect your personal information. These measures include:

• Encryption: Secure Sockets Layer (SSL) technology to encrypt data during transmission.
• Access Controls: Restricted access to personal information to authorized personnel only.
• Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

5. Your Rights

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Correct Your Data: Request corrections to any inaccurate or incomplete personal information.
• Delete Your Data: Request the deletion of your personal information, subject to certain exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting RAEETH with your personal information.